OEM Support
Support after a product goes obsolete
RMA and replacement support for manufacturers.
When a product reaches end of life, your customers still need support. We help manufacturers source replacement units for RMAs and warranty claims.
How we help
- RMA replacements after a product reaches end of life
- Sourcing spare and replacement units
- Compatible equivalents when stock runs out
How it works
- Tell us the productModel, quantities and timing
- We find replacement unitsOriginal stock or compatible equivalents
- We deliverTo you or directly to your customer
Different situation? We can most likely still help.or call (800) 939-2127
When the manufacturer is gone
If the company that made your equipment is out of business, we can still find replacements.
Orphaned equipment doesn’t have to mean a stranded site. We find remaining stock or compatible equivalents to keep it running.
- Replacing equipment on a site?See Legacy & Replacement
- Who we source fromSee the manufacturers we work with
AIM is an independent supplier, not an authorized partner of any manufacturer.